Shipping & Returns

Shipping

  • Physical orders ship within 1–2 business days of payment confirmation.
  • Delivery typically takes 3–7 business days depending on your location.
  • Flat shipping fee of ₹49 per order; free above ₹999.
  • eBooks are delivered instantly — no shipping involved.

Returns — physical books

If a book arrives damaged, defective, or isn't what you ordered, contact us within 7 days of delivery with your order number and a photo of the issue, and we'll replace it or refund it in full, including return shipping.

For a change-of-mind return on an unopened, undamaged book, contact us within 7 days of delivery — return shipping is the buyer's responsibility in this case.

eBooks

eBook purchases are non-refundable once accessed, since delivery is instant and the file can be freely re-downloaded from your account. If a file is genuinely corrupted or undeliverable, contact us and we'll fix it or refund you.

Refund timeline

Approved refunds are processed within 5–7 business days back to your original payment method.

Contact

orders@goldenquillpublishers.in